Please fill out the Contact Page FIRST. Filling out the Contact Page will NOT secure your order. Orders are processed & secured when payment is received AFTER filing out the Contact Page.

 

Please place order 3 weeks in advance of your event date.

 

Full payment for any order is due 10 days prior to your event date.

 

You can use the following for methods of payment:

 

• Credit or Debit Cards thru PayPal* ONLY

• NO C.O.D.'S

• NO MONEY ORDERS

• NO PERSONAL CHECKS

• NO E-CHECKS

 

50% DEPOSIT FOR ANY ORDER OVER $150

 

ONCE PAYMENT IS PROCESSED THERE ARE NO CASH REFUNDS, ONLY CREDIT ON A FUTURE ORDER.

 

ANY ORDER CANCELLED OR CHANGED BY THE CUSTOMER 1 MONTH PRIOR TO EVENT DATE WILL RECEIVE FULL CREDIT ON A FUTURE ORDER.

 

ANY ORDER CANCELLED 5 DAYS OR LESS PRIOR TO EVENT DATE WILL RECEIVE 1/2 CREDIT ON A FUTURE ORDER.

 

ANY ORDER CANCELLED OR CHANGED BY PAT'S PASTRY PALACE WILL BE REFUNDED WITHIN 5 BUSINESS DAYS. 

 

ANY ORDER NOT PICKED UP ON PICK UP DATE AND ITEM HAS WENT BEYOND THE SHELF LIFE ITEM WILL BE TOSSED OUT.  REFUND'S / CREDIT'S WILL NOT BE ISSUED.

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ANY CUSTOMER UNSATISFIED WITH THEIR ORDER WILL RECEIVE A FULL OR PARTIAL REFUND (DEPENDING ON THE CIRCUMSTANCE) WITHIN 30 DAYS OF THEIR REFUND REQUEST. 

 

*YOU DO NOT NEED A PAYPAL ACCOUNT. AN INVOICE WILL BE SENT DIRECTLY TO YOUR EMAIL FOR PAYMENT.

 

YOU CAN USE ANY DEBIT CARD OR CREDIT CARD THRU PAYPAL. ALL FINANCIAL INFORMATION IS MAINTAINED ONLY BY PAYPAL.

 

WHEN YOU PAY THRU PAYPAL AND DON'T HAVE A PAYPAL ACCOUNT, DON'T WORRY, PAYPAL WILL GUIDE YOU THRU THEIR SAFE AND SECURE STEP BY STEP CHECK OUT PROCESS. THIS IS A SAFE WAY TO PAY WITHOUT GIVING OUT YOUR PERSONAL FINANCIAL INFORMATION AND CARD NUMBERS.