You can place your order by phone call (708-646-0702), text, email or fill out the form on the "Contact" page.

 

Filling out the form on the "Contact" Page will NOT secure your order. Orders are processed & secured when payment is received AFTER phone, text email or filing out the "Contact" page.

 

Please place order 2-3 weeks in advance of your event date.

 

Full payment for any order is due 10 days prior to your event date.

 

You can use the following for methods of payment:

 

• CREDIT CARDS, DEBIT CARDS, ZELLE, CASH APP OR APPLE PAY ONLY

• NO CASH ON DELIVERY ORDERS

• NO MONEY ORDERS

• NO PERSONAL CHECKS

• NO E-CHECKS

• WE DO NOT ACCEPT PAYPAL

 

50% DEPOSIT FOR ANY ORDER OVER $150

 

ONCE PAYMENT IS PROCESSED THERE ARE NO CASH REFUNDS, ONLY CREDIT ON A FUTURE ORDER.

 

ANY ORDER CANCELLED OR CHANGED BY THE CUSTOMER 1 MONTH PRIOR TO EVENT DATE WILL RECEIVE FULL CREDIT ON A FUTURE ORDER. 

 

ANY ORDER CANCELLED 5 DAYS OR LESS PRIOR TO EVENT DATE WILL RECEIVE 1/2 CREDIT ON A FUTURE ORDER.

 

ANY ORDER CANCELLED OR CHANGED BY PAT'S PASTRY PALACE WILL BE REFUNDED WITHIN 5 BUSINESS DAYS. 

 

ANY ORDER NOT PICKED UP ON PICK UP DATE AND ITEM HAS WENT BEYOND THE SHELF LIFE ITEM WILL BE TOSSED OUT.  REFUND'S / CREDIT'S WILL NOT BE ISSUED.

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ANY CUSTOMER UNSATISFIED WITH THEIR ORDER WILL RECEIVE A FULL OR PARTIAL REFUND (DEPENDING ON THE CIRCUMSTANCE) WITHIN 30 DAYS OF THEIR REFUND REQUEST. 

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